Posted by Patrish (198.68.168.7) on May 15, 2004 at 09:54:30:
In Reply to: service posted by desperate on May 08, 2004 at 15:33:24:
: please can someone offer any wisdom or suggestions on dealing with gateway? the factory has had my computer for 2 months and i can`t get it back. if i call all i get are techs or service reps that can tell me nothing and promise to call back with the status of my system then never do. if i request to speak to a supervisor i`m told that none are availible. how do i get beyond these pawns?
Access your account at http://support.gateway.com/support/default.asp
You will need your system info and your case ID.
You can chat live, email, or do an online search to find your information.